Privacy Policy
Greenstrat ("Greenstrat", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Greenstrat may collect, use and protect information when you visit our website, contact us, book a service, or engage us for consulting or development services.
1. Information We May Collect
Depending on how you interact with Greenstrat, we may collect:
Contact information
- Name
- Email address
- Business or organisation name
- Information you submit through contact forms
Service information
- Startup or product information you voluntarily provide
- Consulting questions or requirements
- Project requirements
- Communications relating to services
Transaction information
Where applicable, payment and transaction information may be processed through third-party payment or booking providers. Greenstrat does not need to receive or store your complete card, banking or payment credentials where the provider processes them directly.
Technical information
Our website or service providers may collect limited technical information such as IP address, browser type, device information, pages visited, referring pages, and basic website usage information. The extent of this information depends on the analytics, hosting and other technologies used on the website.
2. How We Use Information
We may use information to:
- Respond to enquiries;
- Schedule and provide consulting sessions;
- Understand project requirements;
- Provide MVP development services;
- Process or facilitate payments;
- Communicate about services;
- Provide customer support;
- Maintain business records;
- Improve our website and services;
- Prevent fraud, misuse or security incidents; and
- Comply with applicable legal obligations.
3. Third-Party Service Providers
Greenstrat may use third-party providers for services such as appointment scheduling, payment processing, website hosting, email, analytics, cloud storage, software development, communication, and other business operations.
These providers may process information according to their own privacy policies and terms.
4. Payment Information
Payments may be processed through third-party payment or booking providers. Greenstrat does not intentionally request or store full payment-card credentials through ordinary website forms.
Customers should not submit card numbers, passwords, OTPs or banking credentials through Greenstrat's contact forms or email.
5. Confidential Business Information
Customers may voluntarily share confidential information about their startup or product. Greenstrat will take reasonable measures to protect non-public information received in connection with its services.
However, customers should not submit passwords, private keys, authentication tokens, financial credentials or other highly sensitive credentials through ordinary forms or email.
6. Data Sharing
Greenstrat does not sell personal information to third parties. Information may be shared with service providers where reasonably necessary to operate the business or provide requested services, or where disclosure is required by law.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations. Retention periods may vary depending on the type of information and applicable legal requirements.
8. Security
Greenstrat takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Choices
You may contact us regarding personal information associated with your interactions with Greenstrat. Where applicable, you may request access, correction or deletion of personal information, subject to legal and legitimate business requirements.
10. External Links
The website may contain links to third-party websites or services. Greenstrat is not responsible for the privacy practices of external websites. You should review the privacy policies of third-party services before providing them with personal information.
11. Children's Privacy
Greenstrat's services are intended for adults and businesses. We do not knowingly seek to collect personal information from children.
12. Changes to This Policy
Greenstrat may update this Privacy Policy periodically. The updated version will be published on this website with a revised "Last Updated" date.
13. Contact
For privacy-related questions or requests, please contact us by email — this is the fastest way to reach us, as we don't currently operate a phone line.
Greenstrat
Coimbatore, Tamil Nadu, India
Email: raghavendra.rajan@zohomail.in