Terms & Conditions
Welcome to Greenstrat.
Greenstrat ("Greenstrat", "we", "us", or "our") provides startup consulting, product strategy, and technology/SaaS MVP development services to founders, entrepreneurs and businesses.
By accessing this website, booking a session, purchasing a service, or engaging Greenstrat for a project, you agree to these Terms & Conditions.
1. About Greenstrat
Greenstrat provides services including:
- One-to-one startup and product consulting sessions;
- Startup and product strategy;
- MVP definition and prioritisation;
- Product planning and advisory;
- SaaS and technology MVP development; and
- Related services agreed between Greenstrat and the customer.
Specific services, deliverables, fees and timelines may vary depending on the engagement.
2. Consulting Sessions
Greenstrat's 1:1 Startup Clarity Session is a focused advisory session based on the information provided by the customer.
The session may include discussion and recommendations relating to product strategy, customer problems, MVP scope, feature prioritisation, business models, assumptions, risks and next steps.
Advice provided during a consulting session represents professional opinion and recommendations based on the information available at the time.
Greenstrat does not guarantee any particular business, investment, revenue, fundraising, customer acquisition or product outcome.
The customer remains responsible for decisions made and actions taken following a consulting session.
3. MVP Development Services
MVP development projects are undertaken based on an agreed scope.
Before development begins, Greenstrat may agree with the customer on matters including:
- Product scope;
- Features;
- Deliverables;
- Technology requirements;
- Development milestones;
- Fees;
- Payment schedule;
- Estimated timeline; and
- Customer responsibilities.
Only work expressly included in the agreed scope is included in the project fee.
Requests for additional features, substantial changes, new integrations or work outside the agreed scope may require additional fees and/or changes to the timeline.
4. Project Scope and Changes
The customer is responsible for providing accurate and timely information, requirements, content, credentials, access and feedback reasonably required to perform the services.
Changes requested after approval of the agreed scope may affect the project timeline and fees.
Greenstrat may require written approval before undertaking material additional work.
Greenstrat is not responsible for delays caused by incomplete information, delayed approvals, unavailable third-party services, customer-side dependencies or circumstances outside its reasonable control.
5. Third-Party Services
MVPs may depend on third-party services, platforms, APIs, hosting providers, payment processors, software libraries, AI services or other external providers.
Unless expressly agreed otherwise, Greenstrat does not control these third-party services and is not responsible for their availability, pricing, policy changes, outages, security incidents or discontinuation.
The customer may be required to maintain their own accounts with relevant third-party providers.
6. Intellectual Property
Unless otherwise agreed in writing, the customer retains ownership of materials and information supplied by the customer.
Upon receipt of all applicable fees for completed work, ownership of customer-specific deliverables created specifically for the project will transfer to the customer to the extent agreed in the project scope.
Greenstrat retains ownership of its pre-existing know-how, methodologies, reusable components, generic code, frameworks, templates, tools, concepts and development techniques that are not created exclusively for the customer.
Third-party software, libraries, APIs, fonts, assets and services remain subject to their respective licences and terms.
7. Customer Materials and Responsibilities
The customer confirms that they have the necessary rights and permissions to provide any content, data, software, trademarks, documents or other materials supplied to Greenstrat.
The customer must not request Greenstrat to create or implement material that infringes another person's intellectual property rights or violates applicable law.
The customer is responsible for ensuring that their product, business model, content and use of the delivered product comply with applicable laws and regulations.
8. Confidentiality
Greenstrat will take reasonable steps to keep non-public business and product information provided by customers confidential.
Confidential information does not include information that:
- Is publicly available;
- Was already lawfully known to Greenstrat;
- Is independently developed without use of the confidential information; or
- Must be disclosed by law or lawful authority.
Customers should avoid submitting passwords, authentication secrets, payment credentials or other highly sensitive information through ordinary website forms or email.
9. No Guarantee of Results
Greenstrat provides consulting and development services on a reasonable-efforts basis. We do not guarantee: product-market fit, revenue, funding, investment, user acquisition, customer acquisition, business success, search rankings, app-store approval, third-party platform approval, specific commercial results, or any particular return on investment.
10. Payments
Fees, payment schedules and applicable taxes will be communicated before payment or included in the applicable service/project agreement.
Where applicable, taxes will be charged in accordance with applicable law.
Greenstrat may suspend or delay work where agreed payments are overdue.
11. Cancellation and Refunds
Consulting sessions and MVP development services are subject to the Refund & Cancellation Policy published on this website.
Where a separate written agreement has been entered into for an MVP development project, that agreement will govern the project to the extent it contains specific commercial terms that differ from this policy.
12. Website Use
You agree not to:
- Use the website for unlawful purposes;
- Attempt to gain unauthorised access to the website or its systems;
- Interfere with website operation;
- Introduce malicious code or harmful material; or
- Misuse website content or services.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Greenstrat will not be liable for indirect, incidental, special, consequential or loss-of-profit damages arising from the use of the website or services.
Where liability cannot lawfully be excluded, Greenstrat's liability will be limited to the amount actually paid by the customer for the specific service giving rise to the claim, except where such limitation is prohibited by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. Indemnity
To the extent permitted by law, the customer agrees to indemnify Greenstrat against claims, losses or expenses arising from the customer's unlawful use of the services, infringement of third-party rights, or materials supplied by the customer.
15. Force Majeure
Greenstrat will not be responsible for delays or failure caused by circumstances reasonably beyond its control, including major technical failures, internet or hosting outages, third-party service interruptions, natural disasters, government actions, labour disruptions or other extraordinary events.
16. Changes to These Terms
Greenstrat may update these Terms from time to time. The updated version will be published on this website with a revised "Last Updated" date.
17. Governing Law
These Terms are governed by the laws applicable in India. Subject to applicable law, disputes relating to the services will be subject to the jurisdiction of the appropriate courts having jurisdiction over Greenstrat's place of business.
18. Contact
For questions regarding these Terms, please contact us by email — this is the fastest way to reach us, as we don't currently operate a phone line.
Greenstrat
Coimbatore, Tamil Nadu, India
Email: raghavendra.rajan@zohomail.in
By booking or purchasing a Greenstrat service, you acknowledge that you have read and agreed to these Terms.